條款及細則最終解釋權:
* 若因退款或退貨引起任何爭議,本公司保留最終決定權。
退款政策的條款細則範本:
* 所有貨品包裝一經開封,非品質原因不予退貨
* 因您個人原因造成的商品損壞(如自行修改、[其他原因])及保管不當、商品的正常磨損,不予退貨。
* 附贈品之商品、組合銷售商品、禮包、套裝中的商品不可以部分退貨。
* 由於處理不當及退貨寄運過程中不論任何原因導致貨品出現損壞及遺失,風險由買家承擔,[網店]不會作出任何賠償及退還款項。
* 所有非質量問題要求退換貨品,運費將由買家承擔。
* 退換貨時,請您務必將保持完好的原品牌包裝盒或袋、內帶附件、標籤、說明書等,發貨單、收貨快遞面單(如有發票或贈品)需同商品一起退回。如寄回商品缺少發貨單、收貨快遞面單或包裝破損/丟失,即便在退換貨期內,也無法為您辦理。
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.